Shipping policy

Thank you for visiting and shopping at [LumiYard]. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within [1–3] business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping Method Estimated Shipping Time Shipping Cost
Standard 3–7 business days  Free (orders over $70)
Expedited 2–3 business days $15.00
Overnight 1–2 business days $[Amount]

Note: Delivery delays can occasionally occur due to carrier issues or peak seasons.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

[LumiYard] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.